Private Medical Assistance for Guests

Stakeholder Informational Sheet

Location & Hours:


Customer Service:

Medical Service Consultation Level 2; Limited – Fee $150
Urgent Care Final Consultation Fees are Dependent of Medical Complexity

Additional Services Available:

    Ultrasound – with Appointment

    X-Ray – Walk-ins Welcome

    Gynecology OBGYN – with Appointment

    MRI – with Appointment

    Recommendations/ Notes:

    • Forward call to UCA, to properly triage your guest to the correct provider (UCA or HOH)
    • Prescription refills are provided for chronic illnesses/ conditions, or extended stays.
    • Hotel visits are scheduled, upon agreement between guest and provider.
    • Surcharge Facility Fee $50 for After-Hour Care on Consultation Fees

    Phone and Concierge Access to Medical Services

    Comprehensive Medical Access & Billing Transparency:

    • Medical Service Availability
    • 3 Nearby Pharmacy / 10 Examination Rooms
    • US Billing Codes (ICD/CPT) in Invoices

    Questions & Answers

    If you have any questions, feel free to give us a call at +297-5860448

    No. Walk-ins are always welcome during our business hours.

    Yes, we offer pediatric services for your small ones.

    We are contracted with most international insurance carriers. If you don’t see your insurance carrier on our insurance and billing section, please give your health insurance plan provider a call to double check. The number can be found on your plan card. Service and benefit coverage vary based on geographic location. While we do accept certain travel insurance, at this time we do not accept UOAZV.

    A co-pay, short for co-payment, is a fixed amount a healthcare beneficiary pays for covered medical services. The remaining balance is covered by the patient’s insurance company.

    Co-pays typically vary for different services within the same plans, particularly when they involve services that are considered essential or routine and others that are considered to be less routine or in the domain of a specialist.

    Co-pays for standard doctor visits are typically lower than those for specialists.

    Note that copays for emergency room visits tend to be the highest.

    A deductible is a fixed amount a patient must pay each year before their health insurance benefits begin to cover the costs.

    After meeting a deductible, beneficiaries typically pay coinsurance—a certain percentage of costs—for any services that are covered by the plan. They continue to pay the coinsurance until they meet their out-of-pocket maximum for the year.

    Co-pays and deductibles are just two parts of the health insurance equation.

    In general, plans that charge lower monthly premiums have higher co-payments and higher deductibles. Plans that charge higher monthly premiums have lower co-payments and lower deductibles.